Can't read a Private Message I allegedly had

Announcements from the Management and assistance with forum software. New to FWF? Please consider introducing yourself
Post Reply
Hogwild
Silver Ring
Silver Ring
Posts: 152
Joined: 18 Aug 2015 21:46

Can't read a Private Message I allegedly had

Post by Hogwild » 20 Nov 2017 11:41

Hi:

I saw the indicator "1" that I had a private message waiting. When I clicked on private messages, the website simply took me to the forum index page. What's more, the indicator disappeared, so now I have no idea who sent or even if I received a PM. Are there issues with this right now?

This was 2017-11-20 @ 11:40 EST

BRIAN5000
Gold Ring
Gold Ring
Posts: 5882
Joined: 08 Jun 2007 23:27

Re: Can't read a Private Message I allegedly had

Post by BRIAN5000 » 20 Nov 2017 11:44

I just sent you a test message?
“Sometimes you are going to sell early and wish you would’ve held on, other times you will hold on a
little bit longer and wish you would’ve sold early - this is just part of the game.” - Frank Zorilla via Abnormal Returns

Hogwild
Silver Ring
Silver Ring
Posts: 152
Joined: 18 Aug 2015 21:46

Re: Can't read a Private Message I allegedly had

Post by Hogwild » 20 Nov 2017 11:47

Wait, this is confusing. I rarely use these features. Maybe the 1 was to the right of notifications, and not PM. I can't remember now. Either way, if I click on Private Messages, I get forwarded to the forum index. Nothing else. No message.

Spudd
Silver Ring
Silver Ring
Posts: 466
Joined: 22 Sep 2013 14:52

Re: Can't read a Private Message I allegedly had

Post by Spudd » 20 Nov 2017 11:49

Me too, looks like the "Private Messages" link at the top of the board is broken.

To get to your private messages you can click on your name at the top right (next to Private Messages), choose User Control Panel, and then one of the tabs in there is Private Messages. That works.

Hogwild
Silver Ring
Silver Ring
Posts: 152
Joined: 18 Aug 2015 21:46

Re: Can't read a Private Message I allegedly had

Post by Hogwild » 20 Nov 2017 11:56

Hmmmm...now it showed as 1 PM. But when I clicked on my user profile and then the Private Messages tab, no private messsages appeared to exist. Something is wrong, methinks.

User avatar
AltaRed
Diamond Ring
Diamond Ring
Posts: 18403
Joined: 05 Mar 2005 20:04
Location: Ogopogo Land

Re: Can't read a Private Message I allegedly had

Post by AltaRed » 20 Nov 2017 12:05

Indeed, the link for Private Message is broken. Me thinks a recent software update broke it. No doubt an Administrator will be on top of the problem when one is available.
Imagefiniki, the Canadian financial wiki The go-to place to bolster your financial freedom

User avatar
Peculiar_Investor
Gold Ring
Gold Ring
Posts: 7087
Joined: 01 Mar 2005 14:52
Location: Calgary
Contact:

Re: Can't read a Private Message I allegedly had

Post by Peculiar_Investor » 20 Nov 2017 13:50

An administrator is now available and looking into the problem :ugeek: . I can confirm that the Private messages link isn't functioning correctly.
Imagefiniki, the Canadian financial wiki New editors wanted and welcomed, please help collaborate and improve the wiki.

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

User avatar
Peculiar_Investor
Gold Ring
Gold Ring
Posts: 7087
Joined: 01 Mar 2005 14:52
Location: Calgary
Contact:

Re: Can't read a Private Message I allegedly had

Post by Peculiar_Investor » 20 Nov 2017 14:25

A workaround until the problem is identified and resolved is via your User Control Panel, which is accessed via the dropdown menu from your username beside the Private messages link. The direct link is ucp.php?i=ucp_pm
Imagefiniki, the Canadian financial wiki New editors wanted and welcomed, please help collaborate and improve the wiki.

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

User avatar
Peculiar_Investor
Gold Ring
Gold Ring
Posts: 7087
Joined: 01 Mar 2005 14:52
Location: Calgary
Contact:

Re: Can't read a Private Message I allegedly had

Post by Peculiar_Investor » 20 Nov 2017 17:47

Can those who were experiencing the problem please check again. I'm no longer able to reproduce the problem :roll:
Imagefiniki, the Canadian financial wiki New editors wanted and welcomed, please help collaborate and improve the wiki.

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

Spudd
Silver Ring
Silver Ring
Posts: 466
Joined: 22 Sep 2013 14:52

Re: Can't read a Private Message I allegedly had

Post by Spudd » 20 Nov 2017 17:55

Agreed, it works for me now.

User avatar
AltaRed
Diamond Ring
Diamond Ring
Posts: 18403
Joined: 05 Mar 2005 20:04
Location: Ogopogo Land

Re: Can't read a Private Message I allegedly had

Post by AltaRed » 20 Nov 2017 18:38

Works for me now too (Win10 Desktop and Chrome) whereas that was the one instance where it was not working before.
Imagefiniki, the Canadian financial wiki The go-to place to bolster your financial freedom

Hogwild
Silver Ring
Silver Ring
Posts: 152
Joined: 18 Aug 2015 21:46

Re: Can't read a Private Message I allegedly had

Post by Hogwild » 21 Nov 2017 21:37

Would someone please send me a PM so I can test if my account is working.

Username: Hogwild


Thanks

User avatar
Peculiar_Investor
Gold Ring
Gold Ring
Posts: 7087
Joined: 01 Mar 2005 14:52
Location: Calgary
Contact:

Re: Can't read a Private Message I allegedly had

Post by Peculiar_Investor » 21 Nov 2017 21:42

Done
Imagefiniki, the Canadian financial wiki New editors wanted and welcomed, please help collaborate and improve the wiki.

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

Hogwild
Silver Ring
Silver Ring
Posts: 152
Joined: 18 Aug 2015 21:46

Re: Can't read a Private Message I allegedly had

Post by Hogwild » 21 Nov 2017 22:42

It's working again for me too. Got 'em. Thanks everyone.

DenisD
Gold Ring
Gold Ring
Posts: 2478
Joined: 19 Feb 2005 01:24
Location: Calgary

Re: Can't read a Private Message I allegedly had

Post by DenisD » 02 Dec 2017 22:39

Looks like this problem has started up again. When I click on Private Messages I get the Board Index. I had to go through the User Control Panel. Windows 10, IE11.

User avatar
Peculiar_Investor
Gold Ring
Gold Ring
Posts: 7087
Joined: 01 Mar 2005 14:52
Location: Calgary
Contact:

Re: Can't read a Private Message I allegedly had

Post by Peculiar_Investor » 03 Dec 2017 09:31

I tried last night after DenisD posted and again this morning and cannot reproduce the problem. Running Chrome (beta) on Windows 10. The previous time this did occur I was able to reproduce it.

Can anyone else confirm (or deny) that the problem is still occurring, so we can figure out if it is widespread or not. Thanks in advance.
Imagefiniki, the Canadian financial wiki New editors wanted and welcomed, please help collaborate and improve the wiki.

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams

Hogwild
Silver Ring
Silver Ring
Posts: 152
Joined: 18 Aug 2015 21:46

Re: Can't read a Private Message I allegedly had

Post by Hogwild » 03 Dec 2017 11:02

I experienced the problem early last night again. Haven't tried this morning.

Spudd
Silver Ring
Silver Ring
Posts: 466
Joined: 22 Sep 2013 14:52

Re: Can't read a Private Message I allegedly had

Post by Spudd » 03 Dec 2017 18:12

It's currently working fine for me.

DenisD
Gold Ring
Gold Ring
Posts: 2478
Joined: 19 Feb 2005 01:24
Location: Calgary

Re: Can't read a Private Message I allegedly had

Post by DenisD » 03 Dec 2017 19:00

It's working for me too today.

Post Reply