TD Direct Investing (was Waterhouse) Service

Discuss your favourite picks, broker, and trading or investment style.

Re: TD Waterhouse Service

Postby Shakespeare » 13 Sep 2010 20:42

Everything? :shock:
“Never appeal to a man's better nature. He may not have one. Invoking his self-interest gives you more leverage.” -- R.A. Heinlein, Time Enough for Love.
User avatar
Shakespeare
Diamond Ring
Diamond Ring
 
Posts: 18225
Joined: 16 Feb 2005 00:25
Location: Lethbridge, AB

Re: TD Waterhouse Service

Postby like_to_retire » 15 Oct 2010 11:30

TD Canada Trust to open on Sundays.

ltr
like_to_retire
Gold Ring
Gold Ring
 
Posts: 3400
Joined: 27 Feb 2005 08:14
Location: Canada

Re: TD Waterhouse Service

Postby adrian2 » 19 Oct 2010 09:45

TD Waterhouse wrote: We are pleased to announce that effective November 4, 2010, clients with $50,000 or more in household assets, invested through TD Waterhouse Discount Brokerage, will now be eligible to trade Canadian or U.S. equities for $9.99 flat when using our online or automated telephone Electronic Brokerage Services. Canadian and U.S. option trades will be subject to the same $9.99 base rate plus $1.25 per contract.

Clients with less than $100,000 in household assets must also register their account(s) for eServices to qualify. eServices provides 24/7 online access to your important account documents including statements, trade confirmations and tax documents.
User avatar
adrian2
Gold Ring
Gold Ring
 
Posts: 9238
Joined: 19 Feb 2005 09:42
Location: Greater Toronto Area

Re: TD Waterhouse Service

Postby AltaRed » 19 Oct 2010 10:47

Looks like TDW was feeling the heat and having to compete with Scotia iTrade. That is good for all.
Imagefiniki, the Canadian financial wiki The go-to place to bolster your financial freedom
User avatar
AltaRed
Diamond Ring
Diamond Ring
 
Posts: 11631
Joined: 05 Mar 2005 21:04
Location: Ogopogo Land

Re: TD Waterhouse Service

Postby Bylo Selhi » 19 Oct 2010 11:18

Let's hope they soon feel the heat from CIBC Investor's Edge ;)

(Not that I'm an active trader, of course.)
Sedulously eschew obfuscatory hyperverbosity and prolixity.
User avatar
Bylo Selhi
Diamond Ring
Diamond Ring
 
Posts: 22708
Joined: 16 Feb 2005 11:36
Location: Waterloo, ON

Re: TD Waterhouse Service

Postby adrian2 » 19 Oct 2010 11:24

Bylo Selhi wrote:(Not that I'm an active trader, of course.)

The Dark side's call is sometimes quite loud and bills may be lying on the sidewalk, but you got to be strong! :)
User avatar
adrian2
Gold Ring
Gold Ring
 
Posts: 9238
Joined: 19 Feb 2005 09:42
Location: Greater Toronto Area

Re: TD Waterhouse Service

Postby chinamansteve » 19 Oct 2010 18:50

http://www.digitaljournal.com/pr/139500

as of November 4, 2010, it will extend its low flat rate pricing to even more clients.

Clients who hold between $50,000 and $100,000 in household(+) assets invested through TD Waterhouse Discount Brokerage, and who are registered for eServices, will also pay a flat fee commission rate of $9.99 per Canadian or U.S. equity trade when placing trades through its online or automated telephone electronic brokerage services.


EDIT: OOPS! Didn't know Adrian already posted. Sorry!
Last edited by chinamansteve on 19 Oct 2010 19:19, edited 1 time in total.
chinamansteve
Silver Ring
Silver Ring
 
Posts: 103
Joined: 10 Jan 2009 22:14

Re: TD Waterhouse Service

Postby Stone » 19 Oct 2010 18:58

I have been a user of WEB BROKER Select when it was a separate entity. Since combining it with the Web Broker I have a problem starting the Streaming Quotes option , the same as some folks way back. Calling the Techs just frastrated me more and I gave up every time. That is the reason why todate I have not used it. Can anyone suggest a solution. I usually use the Firefox as a browser but tried the Explorer and the same problems occurs: it does not load and comes back after a while with an error (23). Today the tech told me to use another computer and that he does not know why its not working. Installed Java version they suggested and cleared all cookies they wanted and still not go... please help, thanks.
Stone
Newcomer
Newcomer
 
Posts: 1
Joined: 19 Oct 2010 18:44

Re: TD Waterhouse Service

Postby Lazy Ninja » 19 Oct 2010 19:03

adrian2 wrote:
TD Waterhouse wrote: We are pleased to announce that effective November 4, 2010, clients with $50,000 or more in household assets, invested through TD Waterhouse Discount Brokerage, will now be eligible to trade Canadian or U.S. equities for $9.99 flat when using our online or automated telephone Electronic Brokerage Services. Canadian and U.S. option trades will be subject to the same $9.99 base rate plus $1.25 per contract.

Clients with less than $100,000 in household assets must also register their account(s) for eServices to qualify. eServices provides 24/7 online access to your important account documents including statements, trade confirmations and tax documents.


Well that's no fun. Eligibility for $10 trades with Waterhouse was a medium term goal that I'd been working towards, and all of a sudden I'm there? I'm sure it sounds quite stupid, but I actually talked myself into considering the $29 trades as a positive thing (side note: I can rationalize just about anything). There have been many occasions where I've contemplated making a move, but have held off because I was too cheap to pay the $29. I've wondered about what I might do differently when I did qualify for $10 trades. Time to let the games begin stay disciplined :wink:
Lazy Ninja
Silver Ring
Silver Ring
 
Posts: 383
Joined: 03 Mar 2008 20:10

Re: TD Waterhouse Service

Postby queerasmoi » 22 Oct 2010 13:17

Wow, that news is huge!

I'm not at the $50K mark myself but it's a lot more achievable than twice that (i.e. perhaps within my first year of gainful employment I'll hit the mark). I had been thinking recently about moving from Credential Direct to Questrade in order to have more reasonable commissions. That is still under consideration, but it's good to know that I also have another upgrade path available.
queerasmoi
Gold Ring
Gold Ring
 
Posts: 2655
Joined: 27 May 2008 16:25

Re: TD Waterhouse Service

Postby augustabound » 22 Oct 2010 16:32

Tis big news for those of us poor folk. :wink:

Now if they would allow U.S. dollars in your RRSP without the P.I.T.A "wash trade" maneuver.
"Whenever I'm about to do something I think, would an idiot do that? And if they would, I do not do that thing." - Dwight K. Schrute
User avatar
augustabound
Gold Ring
Gold Ring
 
Posts: 2530
Joined: 17 Mar 2007 09:56
Location: GTA

Re: TD Waterhouse Service

Postby Germack » 26 Oct 2010 14:39

I have a problem with my TD Waterhouse account.

On Friday October 15th I placed an order for TD International index funds and TD US Index funds.

On Monday Oct18 the order for the TD international index got listed under the activity tab with a settlement date of 22 of October. Nothing was listed for the TD US index fund order.

On Thursday I checked my account again and the order for the TD US index fund was still not listed under the activity tab and I could not find the order under the list order tab.

I then placed another order for the US Index fund on Thursday Oct 21st. On Friday Oct22 I checked my account again and now both of my US index fund orders got listed under the activity tab. Because of this I now have a negative balance in my account and I do not have a margin account.

I called TD and asked them to remove the second order, because there was a problem with their software. The order should have been listed on Monday Oct. 18 but only got listed on Friday Oct.22 under the activity tab. However the TD rep refused to remove the second order.

So what should I do now? Should I escalate this to the Ombudsman? Because I do not have a margin account I need to settle the amount today which I cannot do. I can sell my TD US index stocks, however they will charge me an early redemption fee of 2%. :evil:
Germack
Bronze Ring
Bronze Ring
 
Posts: 40
Joined: 15 Nov 2008 19:37

Re: TD Waterhouse Service

Postby newguy » 26 Oct 2010 14:55

Germack wrote:So what should I do now?
I don't know about now, but did you check the "List orders" link? It shows all the orders currently working.

newguy
User avatar
newguy
Gold Ring
Gold Ring
 
Posts: 7559
Joined: 10 May 2009 18:24
Location: Montreal

Re: TD Waterhouse Service

Postby Germack » 26 Oct 2010 14:58

Yes. Before I placed my new order I could not find the old order under the activity tab and the list order tab.
Germack
Bronze Ring
Bronze Ring
 
Posts: 40
Joined: 15 Nov 2008 19:37

Re: TD Waterhouse Service

Postby newguy » 26 Oct 2010 15:06

Germack wrote:Yes. Before I placed my new order I could not find the old order under the activity tab and the list order tab.

Sorry I didn't read very well. It sounds like they screwed up and I would be pissed. I guess you should cancel or sell the extra for now and try and recoup the 2% from TDWH, I would also make sure I got the fill price for the right date. IIRC the market has been up, up, up. If you put your order in after 3pm (or maybe 4) the price will be the next days close. This is the transaction date's price not the settlement date's.

newguy
User avatar
newguy
Gold Ring
Gold Ring
 
Posts: 7559
Joined: 10 May 2009 18:24
Location: Montreal

Re: TD Waterhouse Service

Postby IdOp » 26 Oct 2010 15:24

That is definitely a bummer. :(

It's hindsight, of course, but the careful thing to have done would have been to call TD-W and ask what happened to the "missing" order before placing a second one.

Was this your first purchase of the US Index fund? If not and you have some older units already, they would count those first when you sell, so as to possibly avoid an early redemption penalty. Sounds like selling units will have to be done anyway.

I think they will charge you interest on the negative balance. Can you cover it for a couple days from a line of credit or something with a lower rate? Can you get a day's float by putting a cheque through an ATM?

I would try again to complain about this and at least raise it up to a supervisor. It may be hard to prove the order didn't show up on their system though ... hard to say.
User avatar
IdOp
Gold Ring
Gold Ring
 
Posts: 2299
Joined: 16 Feb 2006 12:27
Location: On the Pacific sea bed, 100 mi off the CA coast.

Re: TD Waterhouse Service

Postby big easy » 05 Nov 2010 13:02

Germack wrote:I have a problem with my TD Waterhouse account.

On Friday October 15th I placed an order for TD International index funds and TD US Index funds.

On Monday Oct18 the order for the TD international index got listed under the activity tab with a settlement date of 22 of October. Nothing was listed for the TD US index fund order.

On Thursday I checked my account again and the order for the TD US index fund was still not listed under the activity tab and I could not find the order under the list order tab.

I then placed another order for the US Index fund on Thursday Oct 21st. On Friday Oct22 I checked my account again and now both of my US index fund orders got listed under the activity tab. Because of this I now have a negative balance in my account and I do not have a margin account.

I called TD and asked them to remove the second order, because there was a problem with their software. The order should have been listed on Monday Oct. 18 but only got listed on Friday Oct.22 under the activity tab. However the TD rep refused to remove the second order.

So what should I do now? Should I escalate this to the Ombudsman? Because I do not have a margin account I need to settle the amount today which I cannot do. I can sell my TD US index stocks, however they will charge me an early redemption fee of 2%. :evil:


Maybe this is unrelated but I was just looking at my Oct TDW statement. There was some funny activity on my ishares back dated to April 21. All my holdings were sold and then repurchased at a higher price & then sold again and repurchased at the lower original price :shock: . I had a minor heart attack until I realised there was no net change in the number of shares or my cash balance.

The ACB's are probably now f@#$'ed up though. And I wonder if this will trigger a T5008 statement of securities transactions. Does anyone know if the CRA matches these to your tax return? I'd hate to get audited because of this.

I think this is related to a change in CUSIP number on April 21. I noted on another thread that people were seeing two entries for Ishares on Oct 21 I think it was. So maybe this is part of your dilema.
big easy
Silver Ring
Silver Ring
 
Posts: 521
Joined: 27 Jul 2006 11:57
Location: Vancouver BC

Re: TD Waterhouse Service

Postby queerasmoi » 05 Nov 2010 13:51

big easy wrote:Maybe this is unrelated but I was just looking at my Oct TDW statement. There was some funny activity on my ishares back dated to April 21. All my holdings were sold and then repurchased at a higher price & then sold again and repurchased at the lower original price :shock: . I had a minor heart attack until I realised there was no net change in the number of shares or my cash balance.

The ACB's are probably now f@#$'ed up though. And I wonder if this will trigger a T5008 statement of securities transactions. Does anyone know if the CRA matches these to your tax return? I'd hate to get audited because of this.


The listed ACB at TDW may be messed up now, but I'm quite sure you never *actually* sold or rebought anything. Check what it ultimately says on your 2010 statement of transactions though.
queerasmoi
Gold Ring
Gold Ring
 
Posts: 2655
Joined: 27 May 2008 16:25

Re: TD Waterhouse Service

Postby Peculiar_Investor » 19 Nov 2010 11:35

More from TDW,
TDW messages wrote:New and Exclusive ARC Research Reports - Now Available!

We are pleased to announce that, as a President's Account member, you can now enjoy exclusive access to premium equity research reports from Accountability Research Corporation (ARC). ARC is the independent investment research arm of Rosen & Associates, a forensic accounting and business valuation firm that serves North America’s largest fund managers.

Emphasizing independence and objectivity, ARC assesses the quality of a company’s earnings using a unique rating system based on proprietary forensic accounting indicators. ARC reports provide actionable ideas for Canadian and select U.S. and international companies, and can be used to complement your other research.

ARC reports are now available for selected stocks in our Markets & Research site. To access the reports, enter a stock symbol in the “Symbol Lookup” box at the top right in Markets & Research and select “Reports.”

For a preview of ARC research, read a sample report.
For more information about ARC, including a list of the latest company reports available, visit the ARC website. Recent reports include Suncor Energy Inc., Brookfield Properties Corp., RioCan Real Estate Investment Trust, Canadian Natural Resources and Canadian Oil Sands Trust, among others.

Nice to have access to more reports, particular independent viewpoints. My only complaint is the implementation, AFAIK it is next to impossible to determine the roster of companies as there does not appear to be a master list. I checked the ARC website and looked at their New Reports section so had some idea of where to look at TDW. I did find a report on Nexen (NXY), but the ARC website indicated that a report on Metro (MRU) should be available, but TDW doesn't seem to have it. Wouldn't it have been simpler to just provide a master list at TDW?
Imagefiniki, the Canadian financial wiki, a collaborative enterprise by the members of FWF. Add your wisdom, help fix our typos!

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams
User avatar
Peculiar_Investor
Gold Ring
Gold Ring
 
Posts: 4724
Joined: 01 Mar 2005 15:52
Location: Calgary

Re: TD Waterhouse Service

Postby Rickdl » 23 Nov 2010 11:59

TD Waterhouse is experiencing technical difficulties this morning.

They are not able to let people know if trades are being completed or not :shock:

I have multiple 'stink bid' orders with order-good-for-dates through the end of the week. I just noticed the stock prices of some have fallen through, going lower than my bid price. Thinking oh great, that means I guess my trades were executed. But going on to webbroker it still has them all outstanding (not filled). It's been over 30 minutes now, I see through the streaming quotes the stocks are trading heavily, but WebBroker still shows my orders as unfilled. When calling the presidents account phone number there not much help on the phone either right now. They can't actually tell me if any of my orders are being filled or not. Just that they're having some technical problems right now with information reporting and there not able to tell when/if orders are being filled :cry:

Anyone else having similar problems this morning with TD Waterhouse / WebBroker?
User avatar
Rickdl
Silver Ring
Silver Ring
 
Posts: 258
Joined: 28 Aug 2006 16:39
Location: Milton, Ontario

Re: TD Waterhouse Service

Postby Germack » 04 Jan 2011 20:42

I just opened a TFSA account with TD Waterhouse. Can I transfer directly stocks from my non-registered account to my TFSA account?
Germack
Bronze Ring
Bronze Ring
 
Posts: 40
Joined: 15 Nov 2008 19:37

Re: TD Waterhouse Service

Postby bbsj » 04 Jan 2011 20:57

Germack wrote:I just opened a TFSA account with TD Waterhouse. Can I transfer directly stocks from my non-registered account to my TFSA account?



That will cost you $45 in swap fees, and that is not a small amount for TFSA.
bbsj
Silver Ring
Silver Ring
 
Posts: 288
Joined: 16 Nov 2006 21:37

Re: TD Waterhouse Service

Postby Germack » 04 Jan 2011 21:27

Thanks. Wow. What a rip off.
Germack
Bronze Ring
Bronze Ring
 
Posts: 40
Joined: 15 Nov 2008 19:37

Re: TD Waterhouse Service

Postby Peculiar_Investor » 04 Jan 2011 21:35

Germack wrote:Thanks. Wow. What a rip off.

Not that it makes it much better, but the $45 swap fee covers any number of stock swaps all done together, it is not per security.
Imagefiniki, the Canadian financial wiki, a collaborative enterprise by the members of FWF. Add your wisdom, help fix our typos!

Normal people… believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet. – Scott Adams
User avatar
Peculiar_Investor
Gold Ring
Gold Ring
 
Posts: 4724
Joined: 01 Mar 2005 15:52
Location: Calgary

Re: TD Waterhouse Service

Postby max88 » 04 Jan 2011 22:34

Peculiar_Investor wrote:
Germack wrote:Thanks. Wow. What a rip off.

Not that it makes it much better, but the $45 swap fee covers any number of stock swaps all done together, it is not per security.


Swapping between TFSA and non-registered account is no longer allowed. You can contribute stock directly (so called in-kind).
I am cautiously optimistic. When it goes up, I claim I have been optimistic; when it goes down, I claim I have been cautious.
max88
Silver Ring
Silver Ring
 
Posts: 274
Joined: 26 Oct 2007 21:29
Location: Toronto

PreviousNext

Return to Stocks, Bonds, ETFs, Funds, REITS and More

Who is online

Users browsing this forum: No registered users and 3 guests