BRIAN5000 wrote:jeremy wrote:Has anyone tried emailing TDDI (and received a response)? A few days ago, I sent a general inquiry to the email address they provided under 'contact us' (firstname.lastname@example.org) and I haven't heard anything back, not even an automated reply. Why bother providing an email address if you aren't monitoring it?
No response to my email either.
Sent: Tue, 13 Dec 2016 16:37:33 -0700 (MST)
Subject: Attn: Client Complaint Resolution Team
Thu, Feb 02, 2017 11:36 AM
Thank you for writing TD Direct Investing general inquiry.
The email team provides general guidance and direction for our products and services.
As we are experiencing higher than normal volumes, we apologize for the delayed response.
Please feel free to contact one of our Investment Representatives.